Lodge a Complaint
Report an issue with a licensed hotel, restaurant, travel agency or tourist guide. The Directorate receives and redresses public grievances regarding licensed establishments.
Have you been overcharged, cheated or mistreated by a travel agency, hotel or restaurant in Sindh? The Directorate of Tourist Services, Government of Sindh, receives and redresses public complaints against tourism establishments across Karachi, Hyderabad, Sukkur and all districts of Sindh. Filing a complaint is free and confidential.
Choose the establishment type
Travel agency, hotel or restaurant you wish to complain against.
Give the details
Name of the business, the person you dealt with, and what happened.
Attach proof
Upload up to 2 photos or 1 PDF (receipt, message, document).
Submit
Your complaint is emailed directly to the Complaint Cell for action.
Complaint Cell
- licensing@sindhdts.gos.pk
- 021-99332186
- Street 16, Block-4, Shahrah-e-Attar, Ibn-e-Qasim Park Road, inside PTIHM, Clifton, Karachi
- Mon–Fri 9:00 AM–5:00 PM · Sat 9:00 AM–1:00 PM